Privacy Policy
Committed to Your Privacy
Ohm Well is committed to protecting your privacy and maintaining the confidentiality of your personal and personal health information. In the course of providing counselling, coaching, workshops, and holistic health services, Ohm Well collects, uses, and discloses personal information in accordance with applicable privacy laws in Ontario, including the Personal Health Information Protection Act, 2004 (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as applicable professional and ethical standards. For the purposes of applicable legislation, Ohm Well and its practitioners act as a Personal Health Information Custodian with respect to personal health information collected in the course of providing care. For more information regarding website use and conditions, please get to know our Terms & Conditions.
What Is Personal Health Information
Personal health information includes identifying information about you that relates to your physical health, mental health, emotional wellbeing, health history, or the provision of health care services. This may include information shared during counselling sessions, intake forms, communications, assessments, and professional records created as part of your care.
Collection of Information
Ohm Well collects personal and personal health information directly from you, or from individuals you authorize, for the purpose of providing safe, ethical, and effective services. This information may be collected through this website, intake forms, scheduling systems, email communications, and during counselling, coaching, or workshop participation. Ohm Well may also collect limited technical information when you visit the website, such as your IP address and browser type. This information is used to maintain the security and functionality of the website and does not identify you personally unless required for security purposes. Only the information necessary to provide appropriate care and services is collected.
Cookies & Website Tracking
Ohm Well uses cookies and similar technologies to support website functionality, enhance user experience, and collect basic analytics information about how visitors interact with our site.
Some cookies are essential for the website to operate, while others help us understand general usage patterns through analytics tools such as Wix Analytics and Google Analytics. This information is collected in an aggregated form and is not used to personally identify visitors.
For more detailed information about how cookies are used and how you may manage your preferences, please review our Cookies Policy.
Use of Information
Your personal and personal health information is used to provide counselling, coaching, and holistic health services, to communicate with you, to schedule and manage appointments, and to maintain accurate professional records. Your information may also be used to comply with legal and professional obligations, including documentation and regulatory requirements. Your personal health information will only be used for the purposes for which it was collected, or for purposes permitted or required by law.
Protection and Safeguarding of Information
Ohm Well takes reasonable steps to protect your personal and personal health information using administrative, technical, and physical safeguards appropriate to the sensitivity of the information. These safeguards are designed to protect against loss, theft, unauthorized access, use, disclosure, or modification. Personal health information is stored securely and is only accessed when necessary for the provision of services or to meet legal and professional obligations.
Retention and Storage
Personal and personal health information is retained in accordance with applicable legal, ethical, and professional record retention requirements in Ontario. Records are securely stored and are only retained for as long as necessary to fulfill professional and legal obligations. When records are no longer required, they are securely destroyed or permanently deleted.
Your Rights Under PHIPA
Under PHIPA, you have the right to access your personal health information and to request corrections if you believe the information is inaccurate or incomplete. You also have the right to withdraw or withhold consent for the collection, use, or disclosure of your personal health information, subject to legal and professional limitations. You have the right to ask questions about how your information is handled and to request information about Ohm Well’s privacy practices.
Website and Electronic Communication
Ohm Well uses reasonable measures to protect information transmitted through the website and electronic communications. However, electronic communication carries inherent privacy risks, and absolute confidentiality cannot be guaranteed.
The website may use secure third-party service providers, such as scheduling platforms, website hosting services, or email systems, to support operations. These providers are required to maintain appropriate privacy and security protections. For more information on website accessibility, please get to know our Accessibility Statement.
Questions or Privacy Concerns
Ohm Well takes privacy concerns seriously. If you have questions, wish to access your records, or have concerns about how your personal or personal health information is handled, you may contact:
Ohm Well
Email: hell@ohmwell.ca
Website: ohmwell.ca
If your concerns are not resolved, you have the right to contact the Information and Privacy Commissioner of Ontario.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or privacy practices. The current version will always be available on this website, and the effective date will be updated accordingly.
Effective 2026-02-19.